Product Support Associate with English and German

Job type: Full-time
Industry: Information Technology

Our prestigious multinational client with worldwide presence is looking for product support associates with English and German knowledge to their Budapest-based business service center.

Your responsibilities:

– Providing direct technical assistance for customers via Customer Service System
– Collaboration with fellow support colleagues and other internal organizations to provide superior customer service
– Taking ownership of technical issues, and working with our Development
– Creating internal/external content for our knowledge base
– Delivering remote consulting services to our customers
– Involvement in product testing and validation

Our requirements:

– Higher educational degree obtained or close to closure
– Ability to work in teams of multicultural nature
– Excellent analytical and problem solving skills
– Customer and quality focus
– Fast learner with IT affinity
– Open and professional communication style
– Spoken and written English language skills are required
– Spoken and written German language skills are preferred
– Experience in Support or Software Development or IT
– Programming skills (Java, C++, C#, other)
– Knowledge in SAP products is an advantage

What we offer:

– A compensation package above average
– Continuous personal and professional growth
– Superior office and work environment
– Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies

How to apply:

Submit your CV in English via email

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