Lexa.nl Customer Service Representative - Dutch

Company: ADM Value Barcelona
Job type: Full-time
Salary: EUR 18,000 / Year
Industry: Telecommunications

Lexa.nl is looking for native Dutch speakers for its customer support service in Barcelona, Poblenou.

Service will be provided by email, on rotation, on following opening hours:

  • Monday to Sunday : 9:15am to 6pm
  • 1 Saturday and 1 Sunday per month worked

The Role

You will be the only point of contact between the company and the customers. You will be in charge of customer relations with members, in particular replying to their requests by email, post, chat and phone regarding:

  • How to set up a profile
  • identify bugs and assist members in navigating the site
  • Membership questions and updates
  • Events organised by the company

Essential skills

  • Good basic education, especially flawless written skills, attention to details
  • Excellent communication skills, empathy and understanding

We offer:

  • 1500 EUR/month
  • Full time contract
  • Fully paid training
  • Young and International workforce
  • Office in Poblenou, close to the beach and city center

Apply for this job